Visiting Patients at TMC
Get Familiar With TMC
Visiting Hours
Family visits are important to the recovery of patients. We value each family member’s demonstration of care and concern for their loved one and have put together guidelines to give both patients and families some structure to maximize the benefit of visits and aid in the recovery and well-being of patients.
Some units and areas may have special visiting hours or restrictions; please check with a member of the nursing team for details. Please limit visitors to two people at a time. If you have a fever, upper respiratory symptoms or an undetermined rash, for the patient’s safety, we request that you do not visit.
- Visitors are allowed to be with patients during regular visiting hours (5:30 am – 9 pm), except in certain circumstances.
-
For the safety of our patients, masks should be worn if:
- You have a suspected or confirmed COVID infection or other respiratory infection
- You are visiting a suspected or confirmed COVID patient
- You had high-risk exposure to someone with COVID
- It is recommended that all patients and visitors use hand sanitizer upon entering the facility, as well as when entering and exiting a patient room.
- Masks are available for visitors who choose to mask while at the hospital.
Intensive Care Units
Visitors of patients in the ICU/CVICU are limited to two at a time. Overnight guests are permitted, but limited to one person. The nursing staff may limit visiting and ask that visitors wait in the ICU waiting room according to the needs of the patient or activity within the unit. We ask for your cooperation and understanding in these circumstances. While we do not restrict children from visiting the Intensive Care Units, please be mindful of the noise, medical equipment and devices in these areas.
The Birth Place (Labor and Delivery)
At The Birth Place, visitation is limited to two people at the bedside per the mother’s request.
NICU
Parents have no visiting hour restrictions in the NICU. Three visitors are allowed at a time, one of which must be the ID banded mother or father of the infant. Each infant is allowed a total of 4 visits per day from non-parent visitors, between the hours of 5:30 a.m. and 9:00 p.m. Siblings, 4 years old and older, with proof of up-to-date immunizations and temperature check, may visit on Sundays, limited to 2 hours in total duration. Children under the age of 18 may not visit the NICU during the months of October to March (subject to change) for RSV and Flu season with the guidance of the Centers of Disease Control.
Nursery
Individuals with a Baby Band may come into the Nursery. Visitation will be limited during procedures.
Pediatrics
A parent or other adult is requested to stay, at all times, with pediatric patients under the age of 12.
Reba McEntire® Center for Rehabilitation
Visitors are asked to plan their visits around the patient’s therapy sessions. Family members or caregivers are encouraged to participate in their loved one’s rehabilitation program.
Family Accommodations
A family member may be able to spend the night in the patient's room. For more information, contact a member of the nursing team.
Family members of patients may be able to stay at Reba’s Ranch House, a home away from home for patients' families. The Ranch House, a service of the Texoma Health Foundation is located at 5036 Reba Drive, just behind the hospital. Overnight stays at Reba’s Ranch House are considered on an individual basis as space is limited and available by referral only. Ask a member of the nursing team about referral information.
Services and Conveniences
Parking
Ample patient parking is available on the TMC campus. Visitor parking is located near the main hospital entrance. The main entrance is open from 5:30 a.m. to 8 p.m. daily. After 8 p.m., guests should enter through the Emergency Entrance located on the south side of the hospital.
TMC Café
The TMC Café on the ground floor of the hospital serves meals, snacks and beverages throughout the day. See the Café menu >
WiFi Access
TMC and the Reba McEntire Center for Rehabilitation offer patients and visitors complimentary wireless access to the Internet. All you need is a wireless device (laptop, tablet, PDA, etc.) to surf the net or check your email. Wireless access is provided free of charge and is available almost everywhere within these two locations.
ATM
There are two Automated Teller Machines on the first floor of the main campus. One is located by the TMC Emergency Department and the other is near the public restrooms across from the Conference Center and west of the Cafe.
Gift Shop/Flowers
The Gift Shop is located on the first level, north of the Main Lobby. Learn more about the gift shop, including hours and what you can buy.
Pastoral Care
TMC chaplains are specially trained to offer guidance and support to patients and visitors of all denominations. To contact a chaplain, call extension 4118, call 0 for the TMC operator, or ask a member of the nursing team. The Chapel is located near the main lobby on the first floor and is open 24 hours a day. You will also find chapels at TMC's Reba McEntire Center for Rehabilitation and the TMC Behavioral Health Center.
Interpreters
TMC Case Management can provide a list of foreign language interpreters during regular business hours at 903-416-4475.
Lost and Found
To turn in an item or to inquire about lost articles, please call TMC Security at extension 4095.
Smoking
For the safety and comfort of our patients, TMC is a smoke-free healthcare system. This means smoking, including the use of electronic cigarettes, is not permitted at any time on the grounds of any TMC facility.
Nondiscrimination
Texoma Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.